Terms of use - Café de l'Homme

This privacy policy aims to inform users of the website https://www.cafedelhomme.com/ (hereinafter “the Website”) about how their personal data is collected, used and protected, particularly in connection with reservation, contact and online sales (e-commerce) services.

Data Controller

The data controller for personal data is:Café de l’HommeAddress: 17 Place du Trocadéro et du 11 Novembre, 75016 ParisPhone: 01 44 05 30 15Email: reservation@cafedelhomme.comSIRET: 478 343 304Intra-community VAT: not applicable

Personal Data Collected

When using the Website, Café de l’Homme may collect the following data:

Identification data: last name, first name
Contact data: email address, phone number, postal address
Customer account data: login credentials
Order data: products purchased, amount, order date, purchase history
Payment data: this data is processed exclusively by secure payment providers and is never stored by Café de l’Homme
Browsing data: IP address, browser type, pages viewed, cookies
Marketing data: communication preferences, newsletter subscription

Purposes of Data Processing

The personal data collected is used to:

Manage reservations and online orders
Ensure the processing, tracking and delivery of e-commerce orders
Manage payments through secure providers
Create and manage customer accounts
Respond to enquiries sent via contact forms
Send marketing communications and newsletters, subject to consent
Improve user experience and Website performance
Comply with legal and accounting obligations

Legal Basis for Processing

Data processing is based on:

Performance of a contract (order, reservation, account creation)
User consent (newsletter, non-essential cookies)
Legitimate interest of the data controller (Website security, traffic statistics)

Data Recipients

Personal data may be shared with the following recipients:

Technical service providers (hosting, Website maintenance)
Secure payment providers
Marketing and emailing service providers
Administrative or judicial authorities when required by law

Personal data is never sold or transferred to third parties.

Data Retention Period

Data is retained for a period proportionate to its purpose:Order and billing data: 5 yearsCustomer account data: as long as the account is activeMarketing data: until consent is withdrawn

Cookies and browsing data: 13 months maximum

Cookies

The Website uses cookies to:

Ensure the proper functioning of the Website (shopping cart, user session)
Measure traffic and improve performance
Provide an optimised user experience

Users can accept, reject or configure cookies via the cookie management banner or their browser settings.

Data Security

Café de l’Homme implements appropriate technical and organisational measures to ensure the security, confidentiality and integrity of personal data, and to prevent any unauthorised access, loss or disclosure.

User Rights

In accordance with the General Data Protection Regulation (GDPR), users have the following rights:

Right of access
Right to rectification
Right to erasure
Right to restriction of processing
Right to object
Right to data portability
Right to withdraw consent at any time

Any request relating to the exercise of these rights can be sent to: reservation@cafedelhomme.comUsers may also file a complaint with the CNIL (French Data Protection Authority).

Data Transfers Outside the European Union

Personal data is processed within the European Union.In the event of a transfer outside the EU, Café de l’Homme undertakes to implement appropriate safeguards in accordance with applicable regulations.

Changes to the Privacy Policy

Café de l’Homme reserves the right to modify this privacy policy at any time.The current version is the one published on the Website.