Terms of use

These general terms govern the relationship between the company Café de l’Homme, a French SAS with a share capital of €40,000, registered with the Paris Trade and Companies Register under number 478 343 304, and its clients, in the context of remote sales of tourism and leisure services.

We invite you to read these terms carefully, as they contain essential legal provisions and constitute the contractual basis of any reservation made with Café de l’Homme.

Any confirmed order constitutes full and complete acceptance of these general terms and conditions.

Users of the website acknowledge having read these terms and agree to comply with them unreservedly.

By accessing the website www.cafedelhomme.com, you agree to comply with these general terms of service, which are immediately applicable.

If you refuse to accept them in full, you must not use this site or proceed with a reservation.

Café de l’Homme reserves the right to modify these terms at any time. Updates will be published online; it is your responsibility to review them regularly to stay informed.

Continued use of the website following updates constitutes acceptance of the revised terms.

You agree to use the website only for lawful purposes, without infringing the rights of third parties or hindering access to or proper use of the site by other users.

The website www.cafedelhomme.com is intended for strictly personal and non-commercial use, or for the purpose of submitting legitimate reservation requests.

Any use for fraudulent, speculative, or automated purposes (robots, scrapers, etc.) is strictly prohibited without prior authorization.

By accessing the site, you declare and warrant that:

1. You have not been suspended or banned from accessing the site;
2. You are not a direct competitor of Café de l’Homme;
3. You only maintain one active account at a time;
4. You have the legal right to accept these terms and are not in violation of any third-party agreements.

The client is informed that the image of the illuminated Eiffel Tower is protected under copyright and trademark law.

The Eiffel Tower is owned by the City of Paris, while the SETE (Société d’Exploitation de la Tour Eiffel) holds a public service delegation granting it the management of intellectual property rights related to the image of the Eiffel Tower, including its night-time lighting.

The “Original Lightings” (golden, sparkling, etc.) are protected works, and their use requires prior written authorization from SETE.

In the event of any reproduction (photos, videos, etc.) that includes these lightings, the client must submit a request to the following email address:

📧 documentation@toureiffel.paris

This request must include the client’s full identity (name, mailing address, email address) as well as all information related to the intended use (type of medium, objective, duration, distribution, etc.).

Certain features of the website require the creation of a personal account. By creating an account, you agree to:

• Provide accurate information;
• Be solely responsible for its use;
• Not share your access or create fake profiles;
• Not use an email address that does not belong to you.

Café de l’Homme reserves the right to terminate any user account at any time, without justification, particularly in the event of non-compliance with these terms.

The client who provides their credit card information, including via the internet, unconditionally accepts the general terms and conditions of service.

This communication does not constitute immediate billing. The charge is only made after confirmation of availabilityand the issuance of a voucher, sent via email or post. An invoice can be provided upon request.

A credit card hold may be required to secure certain reservations (e.g., menus, gift vouchers).

Accepted payment methods: Mastercard, Visa, American Express, and JCB.

Payments made by credit card are free of any additional fees or commissions.

Full payment or a credit card guarantee is required to confirm a reservation.

The transaction will appear on the client’s bank statement under the name CAFÉ DE L’HOMME.

No refund will be issued once the service has begun.

• Prices listed on our quotes are firmly established on the date of order and remain valid throughout the option period.
• These rates may be adjusted depending on seasonal variations or economic conditions. Final confirmation is required once the option period ends.

Any additional service (e.g. beverages, products, services) not included in the initial quote will be billed separately, subject to prior agreement with the client on the day of the event.

Unless otherwise agreed:

• Deposit: 50% of the total quote amount including VAT, payable upon validation (“Approved for agreement”).
• Balance: Payable on the day of the event, including any additional charges.

In the event of late payment, penalties equal to 1.5 times the legal interest rate and any applicable fees will apply by default and without formal notice.

In case of non-payment, Café de l’Homme reserves the right to suspend any ongoing order or reservation, without prejudice to further legal action.

• No claims related to the service will be accepted after it has been performed.
• Any dispute regarding an invoice must be submitted within 8 days of issuance.

In accordance with Article L441-6 of the French Commercial Code (Law n°2008-776 of August 4, 2008 – Art. 92), a late payment interest equal to three times the legal rate will be applied to any overdue payments.

A €40 fixed collection fee will also be charged, in accordance with current regulations.

To secure any reservation, we require either a credit card guarantee or prepayment, especially for special events.

By making a reservation, the client expressly accepts the established payment terms.

The client may cancel their reservation at any time within the allowed time frame, usually via the cancellation link in the confirmation email.

Any cancellation made at least 24 hours before the scheduled time entitles the client to a full refund of any prepaid experience, with no service fees.

In case of late cancellation (less than 24 hours prior) or no-show, a cancellation fee equal to the full value of the booked experience will automatically be charged.

For details on fees, please refer to the section “Cancellation or changes made by the client” further below in these terms.

• Reservations including children under the age of 15 are not accepted for the dinner service. Thank you for your understanding.
• Pets are not allowed, except for duly identified assistance dogs.
• A smart casual dress code is required. Open-toe shoes for men are not permitted.
• As our establishment operates in two seatings, your table is reserved for a limited time, indicated in your confirmation email. It must be vacated at the end of that period to accommodate guests for the next service.
• In the event of a delay, your table will be held for a maximum of 15 minutes past the scheduled reservation time.
• We will do our best to honor your seating preferences, but table allocation is subject to availability and cannot be guaranteed.
• In case of force majeure or exceptional circumstances beyond our control, we reserve the right to cancel your reservation. No compensation may be claimed in such cases.
• Please respect the comfort and experience of all guests, especially when taking photos.
• The use of professional equipment and flash is prohibited to preserve the ambiance of the venue.
• It is strictly forbidden to consume any outside food or beverages within the premises.

Café de l’Homme is committed to providing high-quality service. As such, only amounts related to confirmed bookings at the time of the order will be charged.

No amount will be charged to the client’s credit card for unconfirmed services.

In the case of additional charges, the client’s express agreement is required prior to any extra billing.

Payment is processed exclusively under these conditions, and fund transfers are carried out in accordance with the instructions issued by Café de l’Homme.

Unless otherwise specified, prices displayed on the website are per person and shown in euros, inclusive of all taxes (VAT included).

Payments are made exclusively in euros. If the client chooses physical delivery (registered mail, Chronopost, etc.) of gift vouchers or experiences instead of email delivery, shipping fees may be charged in addition to the total service cost.

Prices do not include:

• Tips left to the waitstaff;
• Personal requests or services;
• Any item not explicitly mentioned in the “What’s included” section of product pages.

Prices shown online are indicative only and do not constitute a contractual commitment from Café de l’Homme.

They may differ from the final charged amount, especially due to external factors (exchange rates, service provider fees, taxes, etc.).

Any temporary promotional offers are not included in the standard listed prices.

Prices are valid at the time they are posted online, and unless otherwise stated, apply for the current season.

Café de l’Homme reserves the right to change its pricing without notice.

Café de l’Homme gift cards are exclusively redeemable on the website www.cafedelhomme.com and can be used for any available online product or service.

Gift cards are valid for twelve (12) months from the date of purchase.

• If the value of the reserved services exceeds the value of the gift card, the client may pay the difference by credit card on the website.
• If the value of the purchase is less than the gift card, the card will be considered fully used: no credit or partial refund will be granted.

Gift cards can never be exchanged for cash.

Café de l’Homme reserves the right to cancel any fraudulently obtained gift card. It declines all responsibility in the event of loss or theft of a gift card.

All gift card sales are final. Gift cards are non-refundable and can only be redeemed based on availability at Café de l’Homme.

Payment of a deposit by the client, in the context of a large table reservation (5 guests or more) or menu order, constitutes a firm and final commitment.

This deposit represents a first installment “to be deducted” from the reserved service and constitutes a contractual agreement from the client.

In accordance with applicable law, no cancellation or waiver will result in a deposit refund, regardless of the reason.

Café de l’Homme, its team, and partners support you from concept to personalization of your menu, as part of a custom-designed experience.

Any reservation of 7 guests or more requires a pre-selected menu, to be defined with our sales team.

For individual reservations or small groups, we offer five types of experiences:

• The Eiffel Experience – from €300 per person, includes personalized welcome, front-row seating with the best guaranteed table, unlimited Charles Heidsieck Blanc de Blancs Champagne, amuse-bouches, a three-course à la carte experience, a table reserved for the entire evening, and souvenirs to take away.
• The Diamond Experience – from €220 per person, includes guaranteed second-row seating, a glass of Charles Heidsieck Blanc de Blancs Champagne, amuse-bouches, a three-course à la carte experience, and a souvenir to take away.
• The Premium Experience – available only for groups of 7 to 12 people, starting at €150 per person for an indoor experience, or €190 per person for an outdoor experience.
• The À la Carte Terrace Experience – with a €60 supplement per person, includes terrace seating, a glass of Charles Heidsieck Brut Champagne, and a guaranteed view of the Eiffel Tower.